Reception Services of Bollington Veterinary Centre

Reception Services

Repeat Prescriptions

Legalisation requires that we must examine your pet routinely when they are on long term medication. This will normally be between 3 to 6 months depending on the drugs and the condition treated.

This is a reduced price consultation and is to ensure your pet is responding well to the medication and is not developing any side effects or other conditions. If you wish to order a repeat prescription we require 24 hours notice so we can have your medication available for you when you come to the practice. Unfortunately all drugs are non refundable once they have left the practice, however we can dispose of any unwanted medicines free of charge.

Payment and Pet Insurance

Payment must be made at the time of treatment. We accept cash and most major credit / debit cards. Cheques are only accepted by prior arrangement. You may request an estimate of the likely cost of your pet’s treatment, please ask the vet in charge of your pet.

If you have financial concerns about the cost of your pet's treatment please discuss this with us before we start any treatment, there may be other options available. Insurance can provide you with peace of mind against any unexpected expenses. We can provide you with information about pet insurance, please ask at reception. Insurance claims will be paid direct to the client unless otherwise discussed with the vet.

MiHealthy Pet Plan

We can help you spread the cost of your pet’s routine preventative healthcare throughout the year with our Healthy Pet Plan. It includes annual booster vaccination, flea, tick and worm treatments for the year, and additionally includes a complimentary six month health check, nail clipping and microchipping. You also receive 25% of additional vaccines and Pet Passports as well as 10% off food, neutering and waiting room products all for a low monthly fee paid by Direct Debit.

Ordering special items

We have stock deliveries daily. If you require us to order any special items please phone before 6 pm for next day delivery. The delivery has usually arrived by 10.30am.

Order particular food

We can order most brands of dog food at competitive prices. Please ask us if you require a particular food.